Workforce Planning

Build a Workforce to Respond to the Nation's Worst Ever Natural Disaster

Workforce Planning2018-09-05T05:12:32+00:00

Project Description

Challenge

Working in a state of emergency during New Zealand’s greatest natural disaster we built, equipped, and organised a workforce that grew to 1600 within 6 months enabling the operations team to assess more than 600,000 insurance claims over a two year period.

Strategy

Design a rotating roster system to organise, deploy and manage the workforce, coordinate resources needed by the workforce to perform their duties, and create a single source of truth for accounts payable and enterprise reporting.

Approach

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The Process

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Gallery

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Results

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75%

CONVERSIONS

90%

ROI

95%

MORE TRAFFIC

100%

SUCCESS RATE